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Privacy Policy

Last Updated: [July 25, 2025]

1. Who We Are

This website is owned and operated by Secure MedComm Ltd ("we", "us", "our"). We are committed to protecting and respecting your privacy.

Our contact details are:

  • Company Name: Secure MedComm Ltd

  • Address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE

  • Email: contact@securemedcomm.com

For the purpose of the UK General Data Protection Regulation (UK GDPR), we are the data controller.

2. What Data We Collect

We may collect and process the following data about you:

  • Data you provide to us directly: When you subscribe to our newsletter or contact us, you may provide us with your name, email address, and any other information you choose to provide in your correspondence.

  • Data we collect automatically: When you visit our website, we may automatically collect technical information, including your IP address, browser type, and information about your visit, through the use of cookies and similar technologies. Our service provider, HubSpot, collects this data to help us analyse website performance.

3. How We Use Your Data

We use the information we collect for the following purposes:

  • To send you our newsletter and other marketing communications that you have consented to receive.

  • To respond to your enquiries and provide you with information about our services.

  • To administer and improve our website, ensuring content is presented effectively.

Our legal basis for processing this data is your consent when you sign up for our newsletter, and our legitimate interests in operating and improving our business and website.

4. Who We Share Your Data With

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • HubSpot: Our marketing automation and CRM platform, which we use to manage our newsletter subscriptions and host our website. HubSpot processes data on our behalf in accordance with their privacy policy.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or destruction. Your data is stored on secure servers, primarily managed by our service provider, HubSpot.

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access a copy of the personal data we hold about you.

  • Rectify any inaccurate information we hold about you.

  • Erase your personal data from our systems.

  • Restrict the processing of your data.

  • Data Portability to receive your data in a machine-readable format.

  • Object to the processing of your data.

  • Withdraw Consent at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us at contact@securemedcomm.com. Or click Here to fill out a Data Privacy Request form.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

7. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page.